We listen, question, design and deliver
While the problems we solve are complex and challenging, we operate on a simple principle: We’re smart and inventive, together.
We advise, guide and advocate from a position of knowledge, experience and constant learning. We use the design process to effect positive change. Our work together results in smart decisions and successful outcomes.
How we work
As designers we are practical and imaginative, resourceful and reliable, knowledgeable and nice. We bring expertise, but leave our egos at the door. Your needs, your culture, and your budget will inform our approach.
Curiosity fuels our creative process. Before drawing a single line, we want to understand who you are, what drives your success and how you envision your future. What are your objectives and desired outcomes? This dialogue of discovery defines project goals.
From hand sketches to virtual reality, we can illustrate your project in ways that enhance understanding and inform decisions. Our tools include the full array of emerging design software and digital platforms.
Commitment to quality
Project design and delivery start with “Day One Thinking,” which assures alignment on project standards, expectations and performance. High-level code checks and cross-discipline coordination at the project initiation build in efficiencies. Day One Thinking is the cornerstone of our commitment to quality.
Facilitation for success
We typically work with large organizations comprised of multiple stakeholders participating in the design process. We come prepared, create an inclusive environment, set clear expectations and engage in productive dialogue. We create a culture where it is safe to voice differing points of view, understanding that the best design solutions are derived from reconciling and balancing different stakeholder perspectives, wants and needs. We bring clarity of purpose to each engagement, assuring that we use our clients’ time wisely as we advance project objectives. We develop our facilitation tools and techniques specific to each assignment, reflecting the culture and priorities of our clients.
Delivery alternatives
We’re experienced and facile with design-bid-build, design-build, construction management and integrated project delivery (IPD) methodologies. We’ll guide you in your selection of the best approach for your project based on your budget, schedule, timing and other considerations. When the project team is aligned with the right approach, value is enhanced, good will is established and issues are resolved efficiently.
Sustainable by design
Our building science knowledge optimizes building performance and sustainability, while reducing impacts on the environment. Informed design decisions affect resource uses, building materials and enclosures. Efficient systems reduce energy consumption and operating costs. We embrace the WELL Building Standard, believing that healthier buildings contribute to healthier people. Our designs are benchmarked to universally accepted sustainability standards and codes. SMRT’s resilient solutions identify needed redundancy, mitigate risk, and future proof vulnerabilities.
