Holyoke Medical Center Emergency Department
Following a master planning process, SMRT designed this new emergency department to maximize staff and optimize operational efficiencies at this busy community hospital on a constrained site.
The emergency department design addressed a number of challenges for the hospital, including severely constrained space, a high volume of visits, and an underserved psychiatric patient population. A central support core with open-sight lines to patient care areas facilitates observation, collaboration, and communication while increasing safety.
Doubling the size of its existing emergency department to 22,000 square feet, the space features 40 treatment spaces, including an embedded diagnostic imaging suite. A dedicated behavioral health unit provides a secure environment for staff and patients, featuring private rooms with windows, detox chairs, patient toilets, showers, and access to shared community/activity space for patients to decompress.